Website Privacy Policy | Hose & Fittings, Etc.

Hose & Fittings, Etc. is committed to protecting your privacy. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This Privacy Policy applies to the Hose & Fittings, Etc. website, and it governs the data collection, processing and usage practices of Hose & Fittings, Etc. By using the Hose & Fittings, Etc. website, you consent to the data practices described in this Privacy Policy and Hose & Fittings, Etc's Website Terms of Use.

Information Collected

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or shipping address.

Use of Tracking Technologies

Log Files

Our partners automatically collect on our behalf anonymous information about your computer hardware and software. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Hose & Fittings, Etc. for compiling general statistics regarding use of the Hose & Fittings, Etc. website. For these purposes, we do link this automatically-collected data to personally identifiable information such as name, email address, address, and phone number.

Cookies

Hose & Fittings, Etc. uses cookies to keep track of the pages you visit within the www.hoseandfittingsetc.com website, in order to determine what content and services are the most popular. This data is used to prioritize content development and may be used in the future to deliver customized content and advertising within Hose & Fittings, Etc. to customers whose behavior indicates that they are interested in a particular subject area.

Cookies are small files that our service provider (web host) transfers to your computer’s hard drive through your Web browser. Our cookies enable our website to recognize your browser and capture and remember certain information such as pages visited and duration of a visit. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can change your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Hose & Fittings, Etc. website or other websites you visit.

We contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Flash Cookies and Other Third Party Tracking Technologies

Hose & Fittings, Etc. does not use Flash cookies. 

Adobe Flash Player (and similar applications) use technology to remember settings, preferences and usage similar to browser cookies but these are managed through a different interface than the one provided by your web browser. This technology creates locally stored objects that are often referred to as "Flash cookies."

Clear Gifs (Web Beacons/Web Bugs)

Our third party partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs).

Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users.  In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages.

We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients.  This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.  If at any time you would like to unsubscribe from receiving future emails, follow the unsubscribe link at the bottom of any email.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions

The information collected by tracking technologies is used for the improvement of our website, so that we can offer better site experiences and tools in the future.

Your information, whether public or private, is never sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than:

  • For the express purpose of delivering the purchased product or service requested
  • To send periodic emails (The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company emails.)

Note: If at any time you would like to unsubscribe from receiving future emails, follow the unsubscribe link at the bottom of any email.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to request that we no longer use your information to provide you services, contact us at privacy@hfeweb.com.  We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Protection of Your Information

We protect your information in the following ways:

  • We use only reputable partners (third party companies helping us develop and maintain our website).
  • We limit access to your information to only those individuals in our company who need it in order to provide you with a service.
  • We screen all of our employees prior to hiring.
  • We train our employees on how to protect any personally identifiable information.

Non-Disclosure of Any Information to Outside Parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Advertising

We do not allow third party advertising on our site. We occasionally send company emails to the web visitors who provided us with their email address.

California Online Privacy Protection Act Compliance
We value your privacy and have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy

Our website is not intended for use by children. We do not knowingly collect any information about persons younger than 13 years of age. Our website, products and services are all directed to engineers, maintenance managers, purchasing agents, and other professionals. However, if a person younger than 13 years of age visited our site, some of their personally identifiable information may be captured in our database.

Web Hosting Of Our Site

Our website is hosted by HubSpot, Inc. Any collection and storage of personal and other information generated by use of our website is performed by HubSpot on our behalf. HubSpot, inc. maintains its own privacy policy (www.hubspot.com/privacy-policy). We encourage you to carefully read the privacy policy of any Web site you visit.

Third Party Links

We may provide links to third party websites for your convenience. These third party sites have separate and independent privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit. We have no control over the third party sites and therefore cannot have responsibility or liability for the content and activities of these linked sites. However, we work hard to maintain usability, relevancy, and integrity of our website and we welcome any feedback about these sites’ objectionable practices.

Social Media (Features) and Widgets: 

Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the “Share This” button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Public Forums:

Our website offers publicly accessible blogs. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Hose & Fittings, Etc. blogs, this information may be collected and used by others.

Note: Hose & Fittings, Etc. does not collect, store or read your private online communications with others.

Legal Disclaimer

Hose & Fittings, Etc. will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Hose & Fittings, Etc. or the site; (b) protect and defend the rights or property of Hose & Fittings, Etc. (including enforcing this agreement); and, (c) act under exigent circumstances to protect the personal safety of users of Hose & Fittings, Etc., or the public.

Hose & Fittings, Etc. Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Hose & Fittings, Etc. Website Terms of Use

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.www.hoseandfittingsetc.com/terms.

Your Consent

By using our site, you consent to our website privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 12/15/2012.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

Hose & Fittings, Etc.
1811 Enterprise Blvd.
West Sacramento, CA 95691
USA
privacy@hfeweb.com
916.372.3888