MFCP Blog

Use Parker Tracking System Tags to Help Your Social Distancing

Posted on Tue, Mar 17, 2020 @ 12:02 PM

We wrote about the advantages of the Parker Tracking System (PTS) back in August of 2013. One of the great benefits we talk about is the ability to order a replacement hose assembly without the need to leave your shop. Today, with mandates for social distancing, the ability to order parts without physical interaction with other people is critical.

206-16-pts-tag

PTS is a system of tagging and tracking hydraulic hose assemblies, tube assemblies, and potentially other fabricated parts so that anyone can order the replacement assemblies over the phone or email without knowing all the pieces.

When we make the hose assembly, we'll enter all the information needed to fabricate it to the Parker's PTS database. The database generates a unique ID, which prints on your PTS tag attached to your assembly.

When the time comes to replace the hose or tube assembly, you call or email any participating Parker distributor and give them the assembly ID. The Parker dealer accesses the Parker database to obtain the fabrication information and fabricates a replacement. There is no need to bring your old assembly to our store. We will ship your new assembly directly to your shop.

If the hose is still working, you can wait to remove it from your equipment until the replacement arrives.

A Quick Recap of Steps Required to Replace a Hose Assembly – Without PTS vs. With PTS

NO PTS TAG ON THE HOSE

HOSE WITH PTS TAG

STEP

TIME
REQUIRED

STEP

TIME
REQUIRED

 

 

Call your local ParkerStore with PTS Tag ID

5 min

Remove the old hose assembly from the equipment & install the new one.

60 min

Drive to ParkerStore to pick up the new hose assembly. 
You do not need to have the old hose assembly with you. If the old assembly is still working, it can remain on your equipment until the replacement arrives - less downtime.
OR, have your new assembly shipped to you!

60 min

Drive to and from ParkerStore.

60 min

Remove the old hose assembly from the equipment & install the new one.

60 min

ParkerStore Staff identifies the hose assembly and locates parts needed to fabricate a new one.

10 min

No ID required - ParkerStore personnel obtains the required information from Parker's PTS database before you drive to the shop.

-

In case not all parts are in stock, a second trip may be needed.

60 min

No second trip required; if we need to order parts, we'll let you know during your initial call so you can postpone your trip.

-

Watch and wait while we make your assembly.

20 min

No waiting – we fabricate the hose assembly before you get to the store.

-

TOTAL TIME REQUIRED

 2.5 - 3.5 hrs

TOTAL TIME REQUIRED

1 - 2 hrs

TIME SAVED

1.5 HRS

Please call your non-urgent orders in over the phone (800.297.4673) or email us at hfe@hfeweb.com. We will ship your products directly to your location from our Sacramento facility.

We will post updates on this blog, and our social media accounts.

Tags: news, safety